Meet the Team
Our team are all fully qualified and constantly keep updated with new training systems and methods so they’ll always deliver a fantastic service experience irrespective of whether they are working on a boiler breakdown, a boiler installation or a more general type of plumbing job.
Here is a brief introduction to the team so you know who to expect.
Tea or coffee – milk and one sugar
Ross “The boss” Coen is the founder and director of Bumblebee heating. Once the “face” of the British Gas adverts now he leads from the front to present a team of engineers that aim to change the public perception of trades people. Paying homage to our slogan “we are buzzing about service”
Coffee – milk and one sugar
Steve is our service and repair manager. In between fixing boilers and organising the team you will find him near the mirror checking himself out.
Coffee – two sugars, one milk.
Karl is the newest addition to the hive. He understands only binary… that’s 0’s and 1’s and is our resident tech guru charged with advertising, social media and web presence.
Peter is the latest edition the Bumblebee team. Whist he does resemble jack sparrow we can assure you all that he is, in fact, not a pirate he’s a fantastic boiler installation engineer. When it comes to pipework Peter is your man.
Coffee – milk with two sugars
Jimmy “budgie” Burgess is one of our breakdown engineers and our in house Worcester expert. In his spare time Jimmy teaches martial arts so remember if “Jimmy says it’s fixed…….it’s fixed!”
Tea – no sugar
Sam is a product of the Bumblebee academy. Now fully qualified with top marks from the Salford training school. His attention to detail is second to none and always sees the job through. Enjoy this picture as he very rarely lets us take one.
Tea with one honey (don’t ask)
Craig is one of our installation team. When he is not banging on about how Liverpool FC are going to win the league or barking orders at the younger lads he can be quite the gas fitter. His pipe work is always on point and he will be keen to tell you just how good he is.
Tea/coffee – with one sugar
Ryan is part of a team with Craig and Alex that tend to take on the larger projects. A quiet lad (well?….. he might not be its just Craig does enough talking for everyone) who cracks on with the job in hand.
Tea/coffee – with one sugar
Alex is still learning but getting there in record time, working alongside Craig and Ryan he is in good hands.
Coffee, Milk, Two Sugars
Andy is our latest addition to the installation team. Andy was once a qualified accountant but felt his huge personality was better suited to customer facing role. A genuinely nice lad who always strives for perfection in everything he does….. unless of course you consider his football choices as he supports Stoke and I think we can all agree they are far from perfect.
Tea, Milk, No Sugar
With over 40 years of central heating experience Neil is “the godfather” of boiler breakdowns. There are not many faults Neil has not seen. You could say he is a wise old owl when it comes to boiler breakdowns….. you could not say the same when it comes to working phones or iPads however, he prefers his work sent to him via carrier pigeon on good old-fashioned pen and paper. Luckily, we have Sam who can help him with the tech whilst Niel returns the favour with the work.
Cappuccino, No Sugar
Vicky is our office manager/ slave driver/ queen bee. An organised bubbly character who has whipped us all into shape all whilst making us smile.
A genuine pleasure to have as part of the team and since she came on board the office no longer looks or smells like something died in it.
Thank you Vicky.
Rated 5 stars
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Bumblebee Plumbing & Heating are proud to be voted Top 3 Plumbers in Warrington on Three Best Rated.
Bumblebee Plumbing & Heating are proud winners of the Best Boiler & Heating Installer in the North West!