Meet the Team

Our team are all fully qualified and constantly keep updated with new training systems and methods so they’ll always deliver a fantastic service experience irrespective of whether they are working on a boiler breakdown, a boiler installation or a more general type of plumbing job.

Here is a brief introduction to the team so you know who to expect.

Ross Coen Bumblebee heating

Ross Coen

Tea or coffee – milk and one sugar

Ross “The boss” Coen is the founder and director of Bumblebee heating. Once the “face” of the British Gas adverts now he leads from the front to present a team of engineers that aim to change the public perception of trades people. Paying homage to our slogan “we are buzzing about service”

Stephen Ctichley

Stephen Critchley

Coffee – milk and one sugar

Steve is our Operations Director. In between fixing boilers and organising the team you will find him near the mirror checking himself out.


Peter Fishwick

Spiced Rum

Whist he does resemble jack sparrow we can assure you all that he (Peter) is, in fact, not a pirate he’s a fantastic boiler installation engineer. When it comes to pipework Peter is your man.

Peter has an excellent eye for detail, he is held in high regard by our customers and is a valued member of the team, from day one, he has proved his worth.

Andy Heal

Andy Heal

Coffee, Milk, Two Sugars

Andy was once a qualified accountant but felt his huge personality was better suited to customer facing role. A genuinely nice lad who always strives for perfection in everything he does…. unless of course you consider his football choices as he supports Stoke and I think we can all agree they are far from perfect.

Andy is a cheeky chap, but our customers love him.

Bumblebee heating

James Burgess

Coffee – milk with two sugars

Jimmy “budgie” Burgess is one of our breakdown engineers and our in house Worcester expert. In his spare time Jimmy teaches martial arts so remember if “Jimmy says it’s fixed…….it’s fixed!”

Jack Lives

Jack Livesey

Coffee, Milk, 2 Sugars

Jack the lad. Possibly the most confident human being on the planet. Jack is newly qualified but already showing signs that he will be a top top engineer (but don’t tell him, his head is big enough). Let’s just hope he’s as good at the job as he is a beating Ross “the boss” at darts.


Vicky Reece

Cappuccino, No Sugar

Vicky is our Office manager/ Slave driver/ Queen Bee. An organised bubbly character who has whipped us all into shape all whilst making us smile.

A genuine pleasure to have as part of the team and since she came on board the office no longer looks or smells like something died in it.

Thank you Vicky.

Paul Brown


Tea/coffee 1 sugar and milk

When Karl is not smashing chairs over people in the WWE wrestling arena – he is a very handy engineer. Always keen to impress customers with his pipework skills, just best asking for someone else if you need him to work in tight spaces.

Bumblebee heating


Hot milk in a sippy cup

The baby faced assassin. Kyle is our newest addition and is currently working towards his Gas and plumbing qualifications at St Helens college. If you see him please feel free to test his knowledge and put him under pressure he thrives on it.

Bumblebee heating


Tea/coffee milk 1 sugar

Sean our procurement manager is the dell boy of the plumbing industry, sourcing deals to keep our customers prices down. Unlike his southern counterpart he does pay income tax and vat, gives money backs and guarantees but black or white, rich or poor you’ll get great prices on our eBay store.

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Top 3 plumber Warrington

Bumblebee Plumbing & Heating are proud to be voted Top 3 Plumbers in Warrington on Three Best Rated.

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Bumblebee Plumbing & Heating are proud winners of the Best Boiler & Heating Installer in the North West!

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